Emergency Response in Challenging Conditions

During one of New Hampshire’s harshest winter storms, Paradigm Plumbing, Heating & AC demonstrated their exceptional service capabilities when faced with a critical heating system failure at a multi-unit residential complex in Manchester.

The Challenge

When temperatures plummeted to -5°F, a 12-unit apartment building’s central heating system failed completely. The aging boiler system, which had been showing signs of wear for months, finally gave out during peak demand, leaving dozens of residents without heat.

Immediate Response

The Paradigm team responded within 30 minutes of the emergency call, equipped with:
– Diagnostic equipment
– Temporary heating solutions
– Essential replacement parts
– Emergency repair tools

Assessment and Solution

Upon inspection, the technicians discovered multiple issues requiring immediate attention:
– Cracked heat exchanger
– Failed circulator pump
– Compromised distribution lines

Rather than attempting temporary repairs that might fail again, the team recommended a complete system upgrade to ensure long-term reliability and efficiency.

Implementation

The solution included:
1. Installation of two high-efficiency condensing boilers
2. Updated zone control system
3. New circulation pumps
4. Modern thermostatic controls

Regional Impact

This project highlighted the importance of professional HVAC services across southern New Hampshire. The company’s service area, including Hooksett, Concord, Goffstown, Bedford, and Weare, benefits from their rapid response capabilities and technical expertise.

Results and Benefits

The new system provided:
– 30% reduction in energy consumption
– Improved temperature control
– Enhanced reliability
– Reduced maintenance requirements

Preventive Measures

Following this incident, Paradigm implemented a proactive maintenance program for similar properties, helping prevent emergency situations through regular inspections and timely repairs.

This case demonstrates the importance of:
– Quick emergency response
– Technical expertise
– Quality equipment installation
– Preventive maintenance

Property owners throughout southern New Hampshire now recognize the value of professional HVAC services in maintaining comfortable living conditions, especially during extreme weather events. Regular maintenance and timely system upgrades can prevent costly emergencies and ensure reliable heating throughout the winter months.